1. Features & Capabilities

General

The Alarm Management for Sites & Devices Service is used to process and manage alarms for Sites and Devices. Customer can choose to manage alarms with either manual or automated workflows that are triggered by incoming/processed alarms.

Device & Site Management

The Alarm Management for Sites & Devices Service stores and manages information about Devices and Sites.

Alarm Processing

The Alarm Management for Sites & Devices is used to create and store alarms. During the alarm creation, the alarm-service processes the alarm in accordance with the configuration made by the Customer.

Workflow Processing

The Alarm Management for Sites & Device stores and executes manual and automatic workflows, that are triggered by incoming/processed alarms. A workflow consists of so-called workflow steps, which are executed individually.

Logging

The Alarm Management for Sites & Device stores logging information about processed alarms, executed workflows, and user actions for a duration defined by the Customer.

Alarm Forwarding

The customer may choose to use Alarm Management for Sites & Device to forward alarms to 3rd party applications supporting one or multiple of the following protocols:

• SIA DC-09
• Sur-Gard
• Sitasys ARC XML